Privacy Policy

Introduction

At JAM Auto Repair (located in Edmonton, Canada), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or providing your information, you agree to the practices described in this policy.

Information We Collect

When you interact with JAM Auto Repair, we may collect the following types of information:

Personal details such as your name, phone number, and email address when you submit a contact form or request a service.
Vehicle details such as make, model, or service history when scheduling or booking repairs.
Payment information if you make purchases or payments through our website.
Technical information such as your IP address, browser type, and device information when you visit our website.

How We Use Your Information

We use the information we collect to:

Respond to your service inquiries and requests.
Schedule and confirm appointments.
Provide you with updates, invoices, and receipts.
Improve our website and services.
Comply with Canadian laws and regulations.

Sharing Your Information

We do not sell your personal information. We may share your information only in the following cases:

With service providers who help us operate our website or process payments.
If required by law, regulation, or legal process.
To protect our rights, property, or safety.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet is 100% secure.

Your Rights

If you are a resident of Canada, you have the right to:

Access the personal information we hold about you.
Request corrections to your personal information.
Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information below.